Passport Backlog: Staff 'Told To Relax Checks'

Passport Service Cuts Hit Expat Applications

Updated: 12:14pm UK, Wednesday 11 June 2014

By Mark Stone, Asia Correspondent

The backlog and workload problems at the passport office are causing frustration and anger - not just for people based in the UK, but for Britons living all around the world.

Until a few years ago, British citizens living abroad could simply wander down to their embassy and apply for a passport. It would be issued within a day or two. Job done.

The system was then changed largely because passports had become more sophisticated - with biometric technology for security. Embassies didn't have the equipment to produce the new biometric passports.

So, regional offices were set up within certain embassies around the world. For those of us living here in Beijing, Hong Kong became the regional hub.

We could apply via the British Embassy in Beijing, the application would be sent to Hong Kong and the new passport would be issued there. A little more bureaucratic but still entirely workable.

But in December, "cost saving" measures were made to the application system. All regional offices were shut and Britons globally were told they must apply for their replacement passports in the UK.

They now have two options. Either they can travel to the UK and then apply for the "one-day" service. That could cost a huge amount in air fares.

The alternative is to send their application form, together with their old passport, to the UK Passport office in Liverpool - a process that the Passport Office says will take "at least six weeks".

That means that for at least six weeks the applicant is unable to leave wherever it is they live. For many, that's entirely impractical. For some, it will impact on their business.

With a bit of research and a half-hour long distance phone call to the passport office, I have discovered that it is possible to send a copy of your old passport rather than the original, but only in "exceptional circumstances" determined on a "case-by-case basis".

However, this leads to its own problems - the moment the new passport is issued (back in the UK) the old one (still in the hands of the applicant) is cancelled.

So in the time it takes to send the new one to the applicant overseas - several weeks - they are unable to travel because the passport they hold will be flagged as 'cancelled' at immigration.

Confusing? Frustrating? Certainly.

The stories we're hearing are mounting up - a British bride-to-be, living in Hong Kong, has been waiting for her replacement passport for eight weeks. She still doesn't have it. Her wedding, in Bali, is in two weeks.

A Briton living in South Africa who's taking a group of South African children to the World Cup, had been waiting 15 weeks.

A British businessman living in Hong Kong told us he'd waited 10 weeks. His new passport has just arrived but the passport office forgot to send back his old one which contained his visas. He is therefore still unable to travel.

The bottom line is this - not all that long ago, Britons living abroad could get a replacement passport in a day or two.

Now they are being grounded for "at least six weeks" and in many cases, far longer.

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Factor 50 Suncream 'Does Not Stop Skin Cancer'

Factor 50 suncream is not a reliable way of protecting against skin cancer, according to researchers.

A Cancer Research UK study found high factor suncream can reduce DNA damage and slow the onset of malignant melanoma - but it does not offer complete protection.

Researchers found that even when using high factor cream, enough UV radiation got through to damage the skin's pigment cells which would increase the chance of developing the disease.

During the study, mice who were predisposed to melanoma took only around 30% longer to develop cancer when coated in factor 50 suncream than those who were not.

Dr Julie Sharp, head of health information at Cancer Research UK, said: "People tend to think they're invincible once they've put it on and end up spending longer out in the sun, increasing their overall exposure to UV rays.

"This research adds important evidence showing that sunscreen has a role, but that you shouldn't just rely on this to protect your skin."

Study author Professor Richard Marais said: "This work highlights the importance of combining sunscreen with other strategies to protect our skin, including wearing hats and loose fitting clothing, and seeking shade when the sun is at its strongest."

Malignant melanoma is the fifth most common cancer in the UK, with more than 13,000 people being diagnosed with the disease every year.

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Experts Say Statin Guidance Is 'Deeply Worrying'

How Do Statins Help Prevent Heart Disease?

Updated: 4:16am UK, Wednesday 11 June 2014

Statins are a group of drugs prescribed to help lower the level of "bad" cholesterol in a person's blood.

The official term for "bad" cholesterol is low-density lipoprotein (LDL) cholesterol that, over time, can lead to a hardening and narrowing of the arteries and heart (cardiovascular) disease.

Cardiovascular disease (CVD) is the most common cause of death in the UK.

People with CVD mainly suffer from one of four problems: coronary heart disease, when the blood supply to the heart becomes restricted; angina, a sharp chest pain, caused by coronary heart disease; heart attacks, when the supply of blood to the heart is suddenly blocked; or stroke, when the supply of blood to the brain becomes blocked.

Statins are prescribed to lower the production of LDL cholesterol inside the liver and thus lower the risk of CVD.

There are five types of statins available on prescription in the UK - atorvastatin (Lipitor), fluvastatin (Lescol), pravastatin (Lipostat), rosuvastatin (Crestor) and simvastatin (Zocor).

They come in tablet form and are taken once a day at a regular time.

Doctors usually prescribe statins to patients with a history of CVD or whose personal or family medical history suggest they may develop it within the next 10 years. 

In most cases, people who take statins will need to keep taking them for the rest of their lives to prevent a return to dangerous levels of cholesterol.

For some people, statins may have side effects. These include an upset stomach, a headache or nausea.

Very rarely, according to NHS Choices, there are cases involving more serious side effects such as kidney failure.

Opponents of statins say a person can reduce their cholesterol level naturally through a change in diet and lifestyle.

They advise eating a healthy diet high in fruit and vegetables and omega-3 fatty acids (commonly found in oily fish), as well as losing weight, regular exercise, moderate drinking and giving up smoking.

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'No Passport Backlog' Despite Long Wait Claims

The Passport Office has said there is "no backlog" in applications, despite claims that as many as 500,000 people are now waiting for their documents to be sent out.

Some three million passports have already been issued this year, with officials processing an average of 18,000 applications a day over the last two months.

One MP said thousands of families face having their summer holiday plans ruined because documents were not being prepared in "anything like" the normal time.

However, Paul Pugh, chief executive of the Passport Office, said more than 97% of straightforward applications were being processed within the target turnaround time of three weeks, with 99% processed within a month.

"We've been experiencing exceptional early summer demand for passports, in part due to the improving economy and a rise in holiday bookings," he said.

"Staff were brought in immediately to respond to the extra demand, we are operating seven days a week and our couriers are delivering passports within 24 hours of being produced."

His comments came after Labour's Geoffrey Robinson, the MP for Coventry North West, claimed the Government had "left it so late" to react to what he called a "burgeoning problem" that there was not enough time to deal with it before the start of the summer getaway.

"The nub of the problem lies in the cuts the Government has made," he said.

Mark Lazarowicz, the Labour MP for Edinburgh North and Leith, added: "I've had more problems with the Passport Office in the last three weeks than I've had in my previous 13 years as an MP.

"This mess should have been sorted out months ago."

According to the Passport Office's website, it "should" take three weeks to receive a passport.

Urgent applications can be processed in four hours but these cost up to £137, nearly double the price of a standard renewal or replacement.

Mr Pugh said: "We'd remind people of our existing advice to customers: allow plenty of time when applying for a new or renewed passport as a passport will not be issued until the necessary security checks have been done, and don't book travel until you've received your passport."

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Madeleine McCann: New Search 'Will Be Useful'

By Tom Parmenter, Sky Correspondent, in Praia da Luz

The renewed searches in Praia Da Luz will be "useful" in understanding what happened to Madeleine McCann, a former Portuguese Attorney General has told Sky News.

Pinto Monteiro, who was in post when Madeleine disappeared in the resort of Praia Da Luz in May 2007, explained that he believed the Portuguese and British are working professionally together in the latest phase of the investigation.

"All investigations deemed to discover what happened to Madeleine will be useful - we need to establish some certainty as to what happened," he said.

The site of digs in Praia da Luz

He added that the case was a complex criminal investigation due to "hundreds of false directions, hundreds of false statements… some were well-intentioned and others just malicious".

Specialist teams have spent the past week on new searches.

Monday was a rest day for the detectives and search staff who will move their focus onto a new site on Wednesday. Today is a national holiday in Portugal.

The scrubland they cordoned off for the past week is once again open; most of the holes dug have now been filled back in.

A discarded police bag on scrubland where searches finished at the weekend

A discarded Metropolitan Police evidence bag is one of the few items the teams have left behind.

The detectives have not revealed what intelligence led them to conduct the searches on the land which now seems to have been discounted from their investigation.

Portuguese police sources confirmed to Sky News that the next searches on Wednesday will take place on sites just outside Praia Da Luz.

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Speeding Drivers Could Be Fined £10,000

Drivers caught speeding on motorways could be fined up to £10,000 under plans being considered by the Government.

Magistrates would be able to issue fines four times larger they can at present, with maximum penalties for a range of offences including drink-driving and driving with defective tyres or brakes, so-called 'level four' offences, all increasing to £10,000.

People convicted of criminal damage, racially aggravated disorder or failing to provide a drugs sample could all be fined the same amount.

Meanwhile, motorists who ignore red traffic lights or use their mobile phone while driving, both of which are 'level three' offences, could be given fines of up to £4,000 - up from £1,000 at present.

Courts would also be able to levy unlimited fines for the most serious crimes dealt with by the lower courts, such as arson, fraud and animal cruelty, which at present attract penalties of up to £5,000.

The Government paved the way for the huge increase - the first in more than two decades - when it passed new legislation in 2012.

Justice Minister Jeremy Wright said the changes would give magistrates the "greater powers" they need to punish offenders.

However, motoring groups have criticised the changes, with Robert Lipton, director of the National Motorists Action Group, telling the Daily Telegraph the move was "disproportionate and draconian".

Edmund King, president of the AA, added: "We wouldn't condone excessive speeding ... but fines have to be proportionate to the offence.

"One has to question whether increasing the fines four-fold is proportionate and it probably isn't."

Mr Wright said financial penalties were "an effective way of punishing criminals and deterring them from further offending".

"Magistrates are the cornerstone of our justice system and these changes will provide them with greater powers to deal with the day-to-day offences that impact their local communities," he said.

Legislation to increase the levels of fines will be laid before Parliament on Tuesday and will be debated before coming into force.

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Madeleine McCann Police Shut Down Search Area

Madeleine: Key Events Timeline

Updated: 10:22am UK, Monday 02 June 2014

Here is a timeline of the key events since Madeleine McCann's disappearance.

2007

:: May 3 - Kate and Gerry McCann leave their three children asleep in their holiday apartment in Praia da Luz while they dine with friends at a nearby tapas restaurant.

Jane Tanner, one of the friends eating with the McCanns, later reports seeing a man carrying a child away earlier that night.

:: May 5 - Portuguese police reveal they believe Madeleine was abducted but is still alive and in Portugal, and say they have a sketch of a suspect.

:: May 14 - Detectives take Anglo-Portuguese man Robert Murat in for questioning and make him an "arguido", or official suspect.

:: May 25 - Detectives release a description of the man reported by Jane Tanner three weeks earlier after pressure from the McCanns, their legal team and the British Government.

:: May 30 - Mr and Mrs McCann meet the Pope in Rome in the first of a series of trips around Europe and beyond to highlight the search for their daughter.

:: August 6 - A Portuguese newspaper reports that British sniffer dogs have found traces of blood on a wall in the McCanns' holiday apartment.

:: August 11 - Exactly 100 days after Madeleine disappeared, investigating officers publicly acknowledge for the first time that she could be dead.

:: September 7 - During further questioning of Mr and Mrs McCann, detectives make them both "arguidos" in their daughter's disappearance.

:: September 9 - The McCanns fly back to England with their two-year-old twins Sean and Amelie.

:: October 2 - Goncalo Amaral, the detective in charge of the inquiry, is removed from the case after criticising the British police in a Portuguese newspaper interview.

:: October 25 - The McCanns release a new artist's impression drawn by an FBI-trained expert showing the man described by Jane Tanner.

2008

:: March 19 - Mr and Mrs McCann accept £550,000 libel damages and front-page apologies from Express Newspapers over allegations they were responsible for Madeleine's death.

:: April 7 - Three Portuguese detectives, led by Paulo Rebelo, fly to Britain to re-interview the seven friends on holiday with the McCanns when Madeleine vanished.

:: July 17 - Mr Murat receives £600,000 in libel damages from four newspaper groups over "seriously defamatory" articles connecting him with the child's disappearance.

:: July 21 - The Portuguese authorities shelve their investigation and lift the "arguido" status of the McCanns and Mr Murat.

:: August 4 - Thousands of pages of evidence from the Portuguese police files in the exhaustive investigation into Madeleine's disappearance are made public.

2009

:: January 13 - Mr McCann returns to Portugal for the first time since coming back to the UK without his daughter.

:: March 24 - The McCanns launch a localised new appeal for information focused on the area in the Algarve where Madeleine disappeared.

:: April 4 - Mr McCann goes back to Portugal to help film a reconstruction of the events on the night his daughter vanished.

:: April 22 - The McCanns fly to the US to record an interview with chat show host Oprah Winfrey to mark two years since Madeleine's disappearance.

:: June 14 - Dying paedophile Raymond Hewlett says he was in the Algarve when Madeleine disappeared and has an alibi - but has no plans to reveal it.

:: August 6 - Detectives say they are hunting a "Victoria Beckham lookalike" with an Australian or New Zealand accent, reportedly seen in Barcelona three days after the little girl went missing.

2010

:: Feb 18 -  Kate and Gerry McCann say they are "pleased and relieved" at a judge's decision to uphold a ban on a book by former detective Goncalo Amaral.

:: Mar 3 -  A newly-released file from Portugese police on possible sightings is called "gold dust" and could lead to a breakthrough, says a spokesman for the McCanns.

:: May 1 - Kate McCann reveals she had thoughts about being "wiped out" in a motorway crash to end the pain of losing Madeleine - but vows never to give up.

:: November 10 - Madeleine's parents launch an online petition to help force a UK and Portuguese joint review of all evidence in the case.

:: November 15 -  The McCanns sign a deal to write a book about their daughter's disappearance.

2011

:: May 13 - The Prime Minister David Cameron asks London's Metropolitan Police to help investigate the case.

:: November 23 - Kate and Gerry McCann appear at the Leveson Inquiry into media ethics.

They tell how media pressure affected their family life and accuse newspaper editors of hampering the search for their missing daughter.

Kate McCann says she felt "violated" when her diary was published without her permission.

:: December 5 - Scotland Yard detectives spend time in Barcelona as part of their re-examination of the case.

2012

:: March 9 - Portuguese police in Oporto launch a review of the original investigation.

:: April 26 - Scotland Yard says Madeleine McCann may still be alive and release an artist's impression of what she may look like as a nine-year-old.

:: July 6 - British detectives examine a claim that the little girl's body is buried near the apartment from where she vanished. It comes after a self-styled investigator sends police radar scans he claims show a burial site.

2013

:: February 11 - Gerry McCann calls for politicians to implement the conclusions of the Leveson Inquiry in full, backed by legislation.

:: February 13 - Police say the results of DNA tests on a girl in New Zealand who was mistaken for Madeleine reveal that she is not the missing British girl.

:: February 21 - Retired solicitor Tony Bennett who published claims that Madeleine McCann's parents caused her death is given a suspended jail sentence.

:: May 2 - Madeleine McCann's parents tell Sky News a police review into their daughter's disappearance is making "excellent progress" as they mark the sixth anniversary since she went missing.

:: May 17 - Scotland Yard say they have identified a number of "people of interest" they want to speak to. It believes it has found enough evidence to reopen the case but the Portuguese authorities are still resistant. 

:: June 15 - The Home Office agrees to fund a full-scale investigation by the Metropolitan Police.

:: October 13 - UK detectives reviewing the case say key details in the timeline of her disappearance have "significantly changed".

:: October 14 - A fresh appeal is launched in a bid to find a suspect detectives say is of "vital importance", with two new separate e-fits - thought to be of the same man seen on the night Madeleine went missing - released by police.

:: October 17 - Detective Chief Inspector Andy Redwood, who is leading the Scotland Yard team, Assistant Commissioner Mark Rowley, and Mr and Mrs McCann meet officers in Lisbon to be briefed on the Portuguese case.

:: October 23 - Britain's most senior police officer Sir Bernard Hogan-Howe defends the way the Portuguese dealt with the initial investigation into Madeleine's disappearance, saying it would have been "very difficult" to immediately know if they were dealing with a serious crime.

:: October 24 - Detectives in Portugal reopen the investigation into Madeleine McCann's disappearance after an internal review uncovers new lines of inquiry and witnesses who were never questioned during the original Portuguese investigation.

2014

:: January 3 - A family source says Kate and Gerry McCann have been denied permission to give evidence at a Portuguese libel trial over a book about the case by former local police chief Goncalo Amaral.

:: January 13 - British police investigate three burglars who were in the area when Madeleine disappeared, and whose phones were apparently "red hot" after she went missing. A letter is sent to Portuguese police asking for help to track them down.

:: January 29 - Scotland Yard officers, including the detective leading the case, fly to Portugal to meet police there and discuss the latest developments.

:: March 19 - Officers from Operation Grange launch a search for a man who sexually assaulted five British girls in the Algarve between 2004 and 2006.

:: April 23 - Detectives identify five new cases where a lone intruder abused young British girls in holiday apartments in the Algarve.

:: May 1 - Kate and Gerry McCann give an interview to Sky News where they are desperate to find out what happened to Madeleine, even if it is the "worst case scenario" as they back calls for a Child Rescue Alert service similar to the Amber Alert system in the US.

:: May 6 - Scotland Yard plans to dig for evidence in three locations in Praia da Luz are approved, with officers set to use ground penetrating radar.

:: May 8 - British Officers reportedly use a military helicopter to photograph potential excavation sites and hold a four-hour meeting with Portuguese colleagues to agree a timetable for new searches.

:: May 22 - Met Police Assistant Commissioner Mark Rowley says the investigation will enter a "substantial phase of operational activity" in Portugal in the coming weeks. 

:: June 2 - Portuguese police seal off an area of scrubland to the west of Praia da Luz as they prepare to examine the potential excavation site.

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'Muslim Takeover' Schools Accused Of Cover Up

Some of the schools at the centre of an alleged Muslim takeover plot tried to trick inspectors by covering up evidence of wrongdoing, a damning report will reveal.

Officials found "hastily-arranged shows of cultural inclusivity" had been put on by some teachers, including a religious education lesson on Christianity.

David Cameron has demanded a "robust response" from Ofsted, which has warned it may make more snap visits, giving teachers just 30 minutes' notice of an inspection.

The Prime Minister will also meet senior Cabinet ministers - including Education Secretary Michael Gove and Home Secretary Theresa May, who have been involved in a bitter public row - to discuss the threat of extremism in classrooms.

Golden Hillock School is among the schools to have come under scrutiny

The investigations at 21 schools were triggered by a so-called Trojan Horse plot, in which it was claimed hard-line Muslims were planning to seize control of schools by forcing out headteachers and getting governors elected.

They were carried out in parallel by Ofsted and the Education Funding Agency, which found evidence of efforts to persuade its inspectors.

At Oldknow Academy in Small Heath, staff were "instructed to add Christianity to learning" after the school came under scrutiny, the EFA report will claim.

It also suggests a special assembly on Easter and Christianity was put on "especially" for the benefit of inspectors.

Labour has accused the PM of "systematic failings" over education

The Prime Minister said: "Protecting our children is one of the first duties of Government and that is why the issue of alleged Islamist extremism in Birmingham schools demands a robust response.

"The Education Secretary will now ask Sir Michael Wilshaw to look into allowing any school to be inspected at no notice, stopping schools having the opportunity to cover up activities which have no place in our society."

During a war of words with Mrs May, Mr Gove's allies claimed the Home Office had failed to "drain the swamp" of extremism.

A letter sent by Mrs May to Mr Gove then emerged, in which the Department of Education was accused of failing to act when allegations of extremism were first made.

Mr Gove said: "Evidence uncovered in Birmingham clearly indicates that schools have used the notice they have been given of inspections to evade proper scrutiny.

"Our children need to be protected in schools, kept safe from the dangers of extremism and guaranteed a broad and balanced curriculum."

Labour's Tristram Hunt claimed there were "systematic failings" in the current school system.

"Mr Cameron's schools policy has delivered a vacuum in the local oversight of our schools, leaving children exposed to falling standards and vulnerable to risks posed by extremists," the shadow education secretary said.

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Extremism Row: Gove Sorry As May Aide Quits

Education Secretary Michael Gove has been forced to apologise, while Theresa May's special adviser has quit in the public feud over the handling of alleged extremism in schools.

Mrs May's aide Fiona Cunningham resigned following the investigation ordered by Prime Minister David Cameron into the dispute between two of his most senior ministers.

And Mr Gove has written to apologise to Charles Farr, the director general of the Office for Security and Counter-Terrorism, and the Prime Minister "in acknowledgement of his role" in the row, which saw the Education Secretary's camp and Mrs May's side at loggerheads.

Fiona Cunningham has resigned after an investigation into the row

The rift became public after quotes attributed to a Department for Education source in The Times detailed Mr Gove's concerns about the Home Office's approach to tackling extremism.

In response, a letter was released from the Home Secretary to the Education Secretary which questioned his department's handling of the Islamist "Trojan horse" allegations in Birmingham schools, despite warnings dating back to 2010.

A source said: "Why is the DfE wanting to blame other people for information they had in 2010? Lord knows what more they have overlooked on the subject of the protection of kids in state schools? It scares me."

Mr Cameron was said to be "deeply frustrated" at the dispute, particularly the way it broke on the day of the Queen's Speech.

A Downing Street spokesman said: "In relation to unauthorised comments to the media about the Government's approach to tackling extremism and the improper release of correspondence between Ministers, the Prime Minister has received the Cabinet Secretary's review establishing the facts behind these events.

"In acknowledgement of his role, today, the Secretary of State for Education has written separately to Charles Farr and the Prime Minister apologising for the original comments made to the Times newspaper.

"In addition, in relation to further comments to the Times, Fiona Cunningham has today resigned."

Some 21 schools in Birmingham have been the subject of an Ofsted investigation after a letter referred to an alleged plot by hardline Muslims to seize control of governing boards in the city.

Ofsted will publish the findings of its investigation on Monday, with one of the schools expected to be found as "inadequate", with its management strongly criticised by inspectors.

Mr Gove is also to make a statement in the Commons, where he is set to face some uncomfortable questions from Labour which has seized on the spat, and accused the Government of "gross negligence" for failing to tackle the issue of extremism in schools.

Shadow education secretary Tristram Hunt said: "Michael Gove should be apologising to pupils and parents, not David Cameron. He was warned of the problems in Birmingham four years ago.

"Michael Gove can no longer seek to distance himself from the mess that he has created. He must explain in full what he knew about the warnings he was given in 2010."

Ahead of his apology, Mr Gove had earlier denied the row with Mrs May had damaged the Government, or that he was considering his position over his department's handling of the Birmingham allegations.

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Metal Studs Treat The Homeless 'Like Animals'

By Siobhan Robbins, Sky News Reporter

Metal studs installed to stop homeless people from sleeping outside private flats in London have been described as "brutal" by a homelessness charity.

Residents at the block on Southwark Bridge Road said they appeared a few weeks ago after someone had been sleeping rough there.

In reaction, Howard Sinclair, Chief Executive of St Mango's Broadway, said: "Each year our teams, in Southwark and elsewhere, help thousands of people off the streets.

"Part of their role is to prevent people adopting a street lifestyle which, on occasions, means adapting the physical environment to prevent people sleeping rough in a particular location on a regular basis. These 'studs' appear a rather brutal way of doing just that."

The studs are intended to prevent rough sleepers from using the doorway

Its not clear who ordered them and if they are solely to deter rough sleepers but their installation has sparked an angry reaction.

Emi Takehara lives in the block and told Sky News: "I feel really uncomfortable having these spikes in front of my home. It's like treating these homeless people like animals."

Andrew Horton spotted the studs on his way to work and posted pictures of them online.

It is split opinion on Twitter.

David Wells wrote: "These Anti homeless studs are like the spikes they use to keep pigeons off buildings. The destitute now considered vermin."

The anti-homeless devices appeared outside the flats a few weeks ago

Others, including Gavin Logan defended the installation, tweeting: "There will be a context behind those anti-homeless spikes. Possibly a last resort against someone who was aggressive and refused housing."

Homelessness charities say this is not a one-off, metal studs have been appearing across the country for the last decade as the number of people sleeping rough rises.

The management company has not been available for comment but Councillor Peter John, leader of Southwark Council, issued a statement confirming the council is not responsible.

He added: "The council can look into health and safety or planning concerns that are reported to us.

"With regards to people sleeping rough, the council has a dedicated officer who works closely with organisations like St Mungo's [a homelessness charity], who have a 'no second night out' policy to ensure rough sleepers are found shelter and support."

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